WEBSITE POLICIES

Website Policies

Privacy Policy

Destina 1 International Sdn. Bhd. (also referred to as 'DESTINA 1, 'we', 'us' throughout this document), a member of the D1 Group is committed to protecting your privacy and developing technology to give you a powerful and safe online experience. This Statement of Privacy applies to the DESTINA 1 website http://www.destina1.com and our mobile application and governs data collection and usage. Using the DESTINA 1 website, you consent to the data practices described in this statement.

Collection of your Personal Information

DESTINA 1 collects personally identifiable information, such as your email address, name, home or work address, telephone number, and a pin. DESTINA 1 also collects anonymous demographic information, which is not unique to you, such as your ZIP/Postal code, age, gender, preferences, interests and favorites.

DESTINA 1 collects certain types of personally identifiable information from businesses such as company name, location address, contact person, position, phone number, email address, valid ID document type and number, registered date of the company, and a pin

We may collect information about third parties from you, such as details of names, email addresses, and date of birth data. The information is requested to nominate a beneficiary for your Representatives with DESTINA 1 or shipping purposes. If your spouse or family members wish to have their information removed from our site, they may contact us at d1privacy@oppomail.com

There is also information about your computer hardware and software that is automatically collected by DESTINA 1. This information can include your IP address, browser type, domain names, access times and referring website addresses. This information is used by DESTINA 1 for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of the DESTINA 1 website.

Our website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who can access them. To request the removal of your personal information from our blog or community forum, contact us at d1privacy@oppomail.com. In some cases, we may be unable to remove your personal information, so we will let you know if we cannot and why.

DESTINA 1 encourages you to review the privacy statements of websites you link to from DESTINA 1 to understand how those websites collect, use and share your information. DESTINA 1* is not responsible for the privacy statements or other content of websites outside of the DESTINA 1 website and the DESTINA 1 family of websites.

When you download and use our services, we automatically collect information on the type of device you use, operating system version, and device identifier (UDID).

We do not ask you to access or track location-based information from your mobile device while downloading or using our mobile applications or services.

Use of your Personal Information

DESTINA 1 collects and uses your personal information to help you operate the DESTINA 1 website and deliver the services you have requested, such as allowing you to keep track of new referrals, track shipments, orders and payments, account balances, transactions, activity and performance, commissions and your D1 Global Support Centre (D1GSC). DESTINA 1 also uses your personally identifiable information to respond to your enquiries, allow you to subscribe to RSS feeds, newsletters, articles, and updates, and inform you of other products or services available from DESTINA 1 and its affiliates. DESTINA 1 may also contact you via surveys to research your opinions of current services or potential new services. We may require you to provide us with certain demographic information (such as zip code). We will also use this information to monitor traffic and personalize the site.

DESTINA 1 collects and uses your personal information to create your business account and allow you to sell items on the site to individuals, delivering the requested services. We may also use your information to send you relevant newsletters, respond to your enquiries, and allow you to subscribe to RSS feeds, newsletters, articles and updates. Please see the paragraph below to learn how to opt-out/ unsubscribe from certain types of communications.

DESTINA 1 does not share, sell, rent or lease its customer information lists to third parties other than as disclosed in this privacy policy. DESTINA 1 may occasionally contact you on behalf of external business partners about a particular offering that may interest you. In those cases, your unique personally identifiable information (email, name, address, telephone number) will not be transferred to the third party. In addition, DESTINA 1 may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, process payments, or arrange deliveries. All such third parties are prohibited from using your personal information except to provide these services to DESTINA 1, and they are required to maintain the confidentiality of your data. Suppose you wish to refrain from receiving email offers, newsletters, articles, or updates. In that case, you may opt-out at any time by using the unsubscribe link at the bottom of each communication or by emailing us at d1unsubscribe@oppomail.com.

We may also disclose your personal information as required by law, such as to comply with a subpoena or similar legal process, when we believe in good faith that disclosure is necessary to protect our rights, to protect your safety or the safety of others, investigate fraud, or respond to a government request.

Suppose we are involved in a merger, acquisition, or sale of all or a portion of our assets. In that case, you will be notified via email and prominent notice on our website of any change in ownership or uses of your personal information and any choices you may have regarding your personal information.

Without your explicit consent, DESTINA 1 does not use or disclose sensitive personal information, such as race, religion, or political affiliations.

DESTINA 1 keeps track of the websites and pages our customers visit within DESTINA 1 to determine what DESTINA 1 services are the most popular. This data is used to deliver customized content and advertising within DESTINA 1 to customers whose behaviour indicates interest in a particular subject area.

Use of Cookies

The DESTINA 1 website use cookies to help you personalize your online experience. A cookie is a text file placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie.

One of the primary purposes of cookies is to provide convenient features to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize DESTINA1's pages or register with the DESTINA 1 site or services, a cookie helps DESTINA 1 to recall your specific information on subsequent visits. This simplifies recording your personal information, such as billing addresses, shipping addresses and so on. When you return to the same DESTINA 1 website, the information you previously provided can be retrieved, so you can easily use the DESTINA 1 features that you customize.

You can accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies. If you choose to decline cookies, you may not be able to fully experience the interactive features of the DESTINA 1 services or websites you visit.

Our privacy statement does not cover the use of third-party cookies. We do not have access to or control over these cookies.

Clear Gifs(Web Beacons/Web Bugs)

Our third-party tracking utility partner employs a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), which helps us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on web pages and are about the size of the full stop at the end of this sentence. We do not tie the information gathered by clear gifs to our customer's personally identifiable information.

Flash LSOs

We use local shared objects, also known as flash cookies, to store your preferences, such as volume control, or display content based on what you view on the DESTINA 1 site to personalize your visit. Third parties, with whom we partner to provide certain features on our site or to display advertising based on your web browsing activity, use flash cookies to collect and store information.

Flash cookies differ from browser cookies because of the amount of data, the type of data used, and how data is stored. Cookie management tools provided by your browser will not remove flash cookies. To learn how to manage privacy and storage settings for Flash cookies.

Mobile Analytics

We use mobile analytics software to allow us to better understand the functionality of our Mobile Software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personally identifiable information you submit within the mobile app.

Security of Your Personal Information

DESTINA 1 uses best industry practices to ensure that it secures your personal information from unauthorized access, use or disclosure and secures the personally identifiable information you provide on computer servers in a controlled, secure environment. Protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through encryption, such as the Secure Socket Layer (SSL) protocol.

DESTINA 1 follows generally accepted industry standards to protect the personal information submitted to us during transmission and after receiving it. However, no method of transmission over the Internet or electronic storage method is 100% secure. Therefore, we cannot guarantee its absolute security.

Social Media (Features) and Widgets

Our website includes Social Media Features, such as the Facebook 'Like' button and Widgets, such as the 'Share this' button or interactive mini programs on our site. These features may collect your IP address and which page you visit on our site and set a cookie to enable the feature to function correctly. Social Media Features and Widgets are hosted by a third party or hosted directly on our website. The company's privacy policy governs your interactions with these features.

Testimonials

We post testimonials on our website, which may contain personal information. We obtain the customer's consent before posting the testimonial to post their name and testimonial. To request the removal of your personal information from our testimonials, contact us at d1privacy@oppomail.com. In some cases, we may be unable to remove your personal information, so we will let you know if we cannot and why.

Access to Your Personal Information

Suppose your personal information changes or you no longer desire our service. In that case, you may correct, delete inaccuracies, or update them by selecting 'Profile' once logged into your account or contacting us at d1privacy@oppomail.com. We will respond to your enquiries within 30 days.

We will retain your information for as long as your account is active or as needed to keep providing you with our services. If you wish to cancel your account or request that we no longer use your information to provide services, contact us at the email address listed above. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Changes to this Statement

We may update this privacy statement to reflect changes to our information practices. Suppose we make any changes we deem material changes. In that case, we will notify you by email (sent to the email address registered to your account) or through a notice on the DESTINA 1 website before the change becomes effective. Please periodically review this page for the latest information on our privacy practices.

Contact Information

DESTINA 1 welcomes your comments regarding this Statement of Privacy. If you believe that DESTINA 1 has not adhered to this statement, contact DESTINA 1's webmaster. We will use commercially reasonable efforts to determine and remedy the problem promptly.

  • Destina 1 International Sdn. Bhd.
  • SUITE F-3-3 & F-3A-3 ,
  • SETIAWALK, PERSIARAN WAWASAN,
  • PUSAT BANDAR PUCHONG,
  • 47160, PUCHONG,
  • SELANGOR DARUL EHSAN, MALAYSIA.
  • Tel : (603) - 5888-7789, (603) - 8600-4650, (603) - 8600-4651
  • Fax : (603) - 5879-9789
  • Whatsapp/Telegram Support : 6011 1026 1789
  • Email : support@destina1.co.uk

Disclaimer

Your use of this website constitutes your acceptance of the terms of this Disclaimer.

No Warranty to Accuracy

The information we provide on this website is on an 'as is' and 'as available' basis and is only for general, indicative purposes. Although every effort is made to ensure the reliability of the information contained in this website, this shall not constitute a warranty, either expressed or implied, concerning the accuracy and adequacy of any information stated herein.

We expressly disclaim any guarantee or warranty of promised future income or earnings. Any claim of earning or earning potential should be treated as an opinion only, and you shall not rely on it unless you have verified its accuracy. We shall not be held liable to and shall not accept any liability, obligation or responsibility for any loss or damage arising from your reliance on such claims.

Links to Third Party Website

Links to third-party websites may be provided on this website. The provision or assistance in providing such links is for users' easy reference purposes only. It does not represent that we agree or do not disagree with the contents of any such external sites. We will not have or accept any liability, obligation or responsibility whatsoever for the content of such external websites. We will not accept any responsibility and shall not be held responsible for any loss or damage arising from or in respect of any use, misuse, or reliance on the contents of any such external websites. We reserve our right to delete or edit any information on this site at any time at our discretion without giving any prior notice.

Terms of Use

We provide our services to you through this website based on the Terms of Use ('Terms'). Please read the Terms carefully. Your use of this website constitutes your acceptance of our Terms.

License to Use

We grant you a limited license to access and use this site personally. Except with our express written consent, you cannot download or modify our website or any portion of it. You cannot reproduce, duplicate, copy or modify our website or any part.

Downloading

On this website, we may provide materials you are allowed to download. By downloading any such materials, you agree to use the materials only for your personal, non-commercial use. You must retain all copyright and other proprietary notices contained in the original materials or any copy of those materials. You are not allowed to use these materials for any commercial purposes other than to promote the Company's networking business or on any other website unless a prior approval is obtained from the Company per the DESTINA 1 Distributor Rules and Regulations.

Electronic Communications

You agree to receive our communications electronically when you make any transaction via our website or email. All agreements, notices, or any other communications we provide electronically satisfy any legal requirement that such communications be in writing.

Copyright

The content of this website, including text, graphics, images, logos and the compilation of this website, are our intellectual property.

Personal Data

Our Privacy Policy governs all personal data you submit to us via this website.

Links to Third Party Websites

Links to third-party websites may be provided on our website. However, we are not responsible for the content of those third-party websites.

Please refer to our Disclaimer.

Social Media Policy

DESTINA 1 Social Media Policy Independent Distributors can discuss and promote their DESTINA 1 business on social media platforms such as blogs, Facebook, YouTube, LinkedIn, MySpace, etc. The following is DESTINA 1's policy and guidelines on such representation. The absence of, or lack of, explicit reference to a specific site, does not limit the extent of the application of this policy. Where no policy or guideline exists, Independent Distributors should use their professional judgment and take the most prudent action possible.

The following guidelines must be adhered to for posting any content online:

Personal blogs, websites and social media profiles should have clear disclaimers that the views expressed by the author are the author's alone and do not represent the views of DESTINA 1. E.g., "The opinions and positions expressed are my own and don't necessarily reflect those of DESTINA 1

You must represent yourself accurately and clearly state your relationship with DESTINA 1 as Independent Distributor. No other claims may be made as employee, agent or otherwise.

You may not use DESTINA 1's trademarks or brands in any username or handle on any social media platform. These include but are not limited to Twitter, Facebook, and Linkedin.

Information published on your blogs, websites and social media profiles should comply with DESTINA 1's Rules & Regulations. (See clause 26.7 of the Rules & Regulations). This also applies to comments posted on other blogs, forums, and social networking sites.

Distributors may not use or attempt to register or sell any of DESTINA 1 and its associated companies' trade names, trademarks, service names, service marks, product names, or any derivative there of for any internet domain name or email address (See 19.3 of the DESTINA 1's Rules and Regulations).

By identifying yourself as an Independent Distributor, you identify yourself with the brand image and the values of DESTINA 1. As such, your online activity can affect others' perceptions of DESTINA 1, its products and services. It is, therefore,essential to be aware that your actions captured via images, posts, or comments can reflect that of DESTINA 1.

You must use only text found on DESTINA 1's official website.

You may not supplement the content of your website or social networking profile with text from any source other than DESTINA 1

All content must be spell-checked.

All misleading or deceptive activities, information and tactics are prohibited.

Respect copyright laws, references or cite sources appropriately.

No abusive language is permitted.

No personal attacks are permitted.

Independent Distributors must always disclose their relationship or identify themselves as a DESTINA 1 Independent Distributor when commenting on DESTINA 1 and its products.

Independent Distributors who provide testimonials online must be truthful and subject to typical results. E.g. 1: "D1 Scalar Pendant cured my snoring problem" While that may be an honest opinion, it is not a specific result, and therefore, any such idea posted online would violate the current guidelines unless there is valid research to support the claim. E.g. 2. "I made USD 25,000 in one month with DESTINA 1, and you can too." While this statement may be true, the result is not "typical". Such information would violate the current guidelines. Whenever discussing earnings, you should refer to clause 10.4 of DESTINA 1's Rules and Regulations for guidance on this subject matter.

For paid Internet advertising, such as Facebook ads, DESTINA 1's logo or trademark may not be used. All links must be directed to the ID's Personal Website, not DESTINA 1's official site.

If you have a complaint with DESTINA 1, contact DESTINA 1 for resolution through any official social media channels available at www.destina1.com or the 24/7 multilingual DESTINA 1 Support Centre (D1 GSC). Please do not use other social media to express your grievances publically, as DESTINA 1 will have no way of addressing your grievance; Many of the people who read your grievance won't know when it is resolved, so they will be left with bad unresolved feelings that may never be corrected.

Shipping Policy

DELIVERY OF PRODUCT/S

1) We will deliver the product/s if it is/they a/are good/s, ordered by you to the address you gave us for delivery at the time you made your order or at the time of payment of a product under RPP.

2) Delivery will be made as soon as possible after your order is accepted or at the time of payment of a product under RPP, and within thirty (30) days of your order or payment. Delivery will be by way of courier or other similar services.

3) In the event that the first attempt at delivery fails for whatsoever reason, a maximum of two (2)further attempts to deliver/contact you will be made within a period of ten(10) days after the first attempt. If, for any reason whatsoever, the attempts to deliver/contact you are still unsuccessful, your product will be classed as undeliverable.

4) Once your product is classed as undeliverable and returned to us, you must bear all return shipment charges and reshipment charges for any other reshipment attempts.

5) In the event that you cannot be contacted within ninety (90) days of the first delivery attempt or the product remains undeliverable as defined in clause 10.3 above, in either case, you are deemed to have abandoned the product, and it will be disposed of at our sole discretion, and we shall have no liability to you whatsoever nor refund any money to you by way of compensation.

6) You will become the owner of the product/s if it is/they a/are good/s, ordered by you when they have been delivered to you. Once the product/s have been delivered to you, they will be held at your own risk, and we will not be liable for their loss or destruction.

7) If the product/s you ordered are unavailable, we will, at our sole discretion, provide you with substitute product/s of equivalent quality and prices. If you do not agree to accept the substitute product/s, you may return them to our contact address. We shall bear any cost of returning any such substitute product/s.

8) If the product/s you order is/are not goods, the email we send you for the confirmation of our acceptance shall be conclusive evidence of a binding contract between us for your purchase of the product/s.

Return Policy

1) Contract for Sale of Goods

If the products that you ordered from us are goods, you may cancel your contract with us for the goods that you have ordered at any time up to the end of the:

i) Seventh (7th) day from the date of your receipt of the product/s, if your order is made in any EU member, state or the US; or

ii) Sixtieth (60th) day from the delivery date of the product/s to you if your order is made in Singapore.

iii) Tenth (10th) day from the date you order the product/s if your order is made in Australia or Hong Kong.

iv) Seventh (7th) day from the date you order the product/s if your order is made in a territory other than a European Union member state, the United States, Singapore or Australia.

2) Contract for Sale of Services

If the products that you ordered from us are related to services other than goods, you may cancel your contract with us for the services that you have ordered at any time up to the end of the:

i) Tenth (10th) day from the date of our email confirming our acceptance of your order if your order is made in any EU member state or the US; or

ii) Sixtieth (60th) day from the date of our email confirming our acceptance of your order if your order is made in Singapore.

iii) Tenth (10th) day from the date you order the service/s if your order is made in Australia or Hong Kong.

iv) Seventh (7th) day from the date you order the service/s if your order is made in a territory other than a European Union member state, the United States, Singapore or Australia.

3) To cancel your contract, you must notify us in writing in accordance with clause 12.

4) If you received the product/s or any materials from us relating to the product/s before you cancel your contract, you must send the product/s or those materials back to our contact address at your own cost and risk. If you cancel your contract, but we have already processed the product/s for delivery, you must not unpack the product/s or any such related materials when you receive them. You must deliver the product/s or those related materials back to us at our contact address at your own cost and risk as soon as possible.

5) Once you have notified us that you are cancelling your contract, any sum debited by us from your credit card will be subject to the deduction of the aggregate sum of the following:

i) a reasonable administration fee charged by us

ii) will deduct 100% on CVs and bonus paid; and

iii) applicable fees charged by your bank

The net refundable amount will be re-credited to your account as soon as possible and, in any event, within thirty (30) days of your order, PROVIDED THAT the product/s in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the products offered or do not pay the delivery costs, we shall be entitled to deduct the direct cost/s of recovering the product/s from the amount to be re-credited to you.