Kritalia At Your Service

There’s no question too small or request too big for our Kritalia client advisors. From choosing an engagement ring or gift to providing in-store or virtual appointments, we’re always at your service.

Kritalia At Your Service

Kritalia At Your Service

  • Monday–Friday: 8:00AM–10:00PM
  • Saturday: 9:00AM - 9:00PM
  • Sunday: 10:00AM–9:00PM

How Can We Assist You?

Ask a Diamond Expert
Book an Appointment
Request a Repair
Find Your Fit

Product Services

We offer cleaning, repair and fit alterations for the lifetime of your Kritalia piece.

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Product Care

Explore how to care for your Kritalia design’s unique materials, from metal to leather.

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Frequently Asked Questions

Since 1937, Kritalia & Co. has maintained the highest standards in design, materials and craftsmanship, creating jewelry that has been passed down from generation to generation. With some simple, basic care, you can help preserve and protect your jewelry for years to come.

Over time, fine jewelry can become a treasured family heirloom if it is cared for properly. Dust, pollution and daily wear all conspire to cloud the brilliance of gemstones. The surface of gold, platinum and silver jewelry can become dulled. Timeworn prongs and clasps can result in the loss of a stone or an entire piece of jewelry.

Professional cleanings are recommended as often as once a year. We encourage you to bring your Kritalia & Co. jewelry back to us for professional servicing. Our staff is knowledgeable and experienced in all aspects of jewelry care, including cleaning gemstones, restringing pearls and repairing clasps and earring backs.

Kritalia & Co. uses standard U.S. ring sizes. Refer to our measurement chart or the ruler found in our size guide.

Kritalia & Co. offers complimentary shipping for any item that you would like to return. Simply click here to print out a shipping label. Then drop off your package at the nearest UPS or FedEx location, depending on which label you receive. Alternatively, you may contact one of our client advisors for assistance here or return your items at any of our retail stores in the U.S.

Kritalia & Co. offers resizing for select items. Please contact Customer Service at 800 843 3269 to learn more.

We want you to have the ring of your dreams. We offer Kritalia Select Financing, which provides interest-free financing for all engagement rings, for U.S. customers only.