To keep your jewelry looking its best, we recommend avoiding contact with harsh chemicals, perfumes, and lotions. Gently clean your jewelry with a soft, lint-free cloth after each wear. For pieces with gemstones or intricate details, use a jewelry cleaner designed explicitly for that material or bring it to one of our stores for professional cleaning.

Yes, we offer a limited warranty on all Kritalia & Co. jewelry, covering manufacturing defects in materials and artistry for one year from the date of purchase. This warranty does not cover damage resulting from misuse, neglect, or accidents. For additional peace of mind, we recommend periodic inspections of your jewelry.

Product availability is indicated on each product page. Items marked as "In Stock" are ready for immediate shipment, while items marked "Pre-Order" may have extended delivery times. You can also sign up to be notified when out-of-stock items become available.

Yes, your security is our priority. We use industry-standard SSL encryption to protect your personal and payment information during all transactions. Our servers do not store complete credit card information, so we ensure your data remains private.

For the best assurance of authenticity, we recommend purchasing directly from our official website or visiting one of our authorized retailers. A list of authorized retailers can be found on our website's "Store Locator" page.