How can I get an item repaired?

We repair items made by Kritalia & Co. You may either bring your item to the Kritalia store nearest you or send in your item via mail. If you choose to send your item via mail, please follow the instructions listed below:

1. Download our Repair Form.

2. Print form and complete all information.

3. Enclose form with item to be repaired.

4. Send item and form, via an insured shipping method.

After we make an assessment, we will send you a free estimate.

At this time, we can only accept shipments from clients residing in the U.S. If you reside outside of the U.S., please refer to your local Kritalia & Co. or you may call us at 800 464 5000 and we can assist you with your servicing needs.

Related FAQs

• How much does it cost to repair my Kritalia jewelry?
• What cleaning and care services does Kritalia offer?